Carriage
Now under free shipping campaign except some of regions and remote islands!
Customer bears carriage in case the total price of purchase is less than 5,250yen.
Customer bears carriage in case the total price of purchase is 5,250yen or more but we have to deliver the goods to some different consignees and the price per one is less than 5,250yen.
| Hokkaido |
Tohoku |
Kanto/Shin-etsu/Hokuriku/Chubu |
Kansai |
Chugoku |
Shikoku |
Kyusyu |
Okinawa |
| 1,160yen |
840yen |
740yen |
840yen |
950yen |
1050yen |
1,160yen |
1,575yen |
Customer bears carriage and all other charges in case of returning or exchange for one's private circumstances. The carriage in this case might be different from the chart above.
Delivery
It takes about 2 to 7 days to deliver the goods.
Please understand that the delivery is possible to be late before holiday or consective holidays. You can appoint delivery date and time. Please choose them from the column "Delivery Date" and "Delivery Time" in the order sheet.
Standard of Delivery
| Payment |
Day to forward |
| C.O.D |
The day customer ordered or the next day |
| Bank Transfer |
After confirming payment
(The day customer payed or the next day) |
| Credit Card |
After confirming payment
(The day customer payed or the next day) |
| with Memorial Plate etc. |
It takes about 7 to 10 days to forward the goods. |
Standard of Appointing Delivery Date
This is the standard counted from the day we forward the goods. Not from the day customer ordered.
| Hokkaido | North Hokkaido |
after 14:00 of the two days later |
We do not compensate for the unexpected delay of delivery caused by bad weather, extraordinary natural phenomenon or traffic jam. |
| South Hokkaido |
after 14:00 of the next day |
| Tohoku | Aomori/Iwate
Akita/Yamagata
Miyagi/Fukushima |
after morning of the next day |
| Kanto | Ibaraki/Tochigi
Gunma/Saitama
Chiba/Tokyo
Kanagawa |
| Koshin-etsu | Yamanashi/Nagano/Niigata |
after 14:00 of the next day |
| Hokuriku | Toyama/Ishikawa/Fukui |
| Chubu | Gifu/Shizuoka
Aichi/Mie |
| Kansai | Shiga/Kyoto/Osaka
Hyogo/Nara/Wakayama |
| Chugoku | Tottori/Shimane/Okayama
Hiroshima/Yamaguchi |
after 14:00 of the two days later |
| Shikoku | Tokushima/Kagawa
Ehime/Kochi |
| Kyusyu | Fukuoka/Saga/Nagasaki
Kumamoto/Oita/Miyazaki
Kagoshima |
| Okinawa | Okinawa/Nansei islands |
2 to 4 days |
We inform you of the day to deliver by e-mail or fax as soon as it would be clear.
Returning & Exchange
Returning or exchange for customer's own circumstances is possible within 7 days after arrival of the goods.
Do not fail to contact us by the phone or e-mail in advance before you send the goods back.
Customer bears C.O.D charge, credit card charge and go-and-return carriage caused by the cancel or exchange after we delivered.
We can not accept returning or exchange of the following.
-goods already opened
-goods already used
-custom-made article
There are exceptions in case we were responsible about defects of the goods.
Caution
Please understand that we never accept returning nor exchange for customer's own circumstances on worldwide shipping.
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